Privacy Policy

Effective Date: July 2, 2025

1. Information We Collect

• Full name, email address, phone number, and service location
• Details submitted through service request forms
• Device/browser type and IP address (via analytics)
• Feedback, reviews, or communication history

2. How We Use Your Information

We use your information solely to respond to service inquiries, process requests, provide quotes, and improve customer experience. Your data is never sold or used for third-party marketing.

3. Data Retention

Personal data is retained only as long as necessary to fulfill the purpose it was collected for, in accordance with Ontario’s privacy laws and PIPEDA. You may request deletion at any time by contacting us.

4. Your Rights

• Access the personal data we hold about you
• Request correction or removal of your information
• Withdraw consent for further communication

5. Security Measures

We use secure servers, encrypted forms, and restricted access protocols to protect your personal data. Only authorized personnel may access customer information.

6. Contact Us

For privacy-related questions or requests, please contact:
LG Home Comfort
Email: info@lghomecomfort.ca

© 2025 LG Home Comfort. All rights reserved. Compliant with PIPEDA and Ontario Consumer Protection Guidelines.